About Top-End Performance and this Website Current Sales Specials Always check this page out. It has our current specials deals on our most popular parts.  News and Vacation Schedule
(818)764-1901.........(818)764-0155 fax.........e-mail: topend@racetep.com Monday through Friday 8:00am - 5:00pm Pacific Time 7452 Varna Ave. North Hollywood CA 91605
Secure Server Online Ordering

Returns

How to Order from us...

We accept :

• Visa ($20.00 Minimum parts order)
• Mastercard ($20.00 Minimum parts order)
• Discover / Novus cards ($20.00 Minimum parts order)
• We must have the verifiable billing address for the Credit Card being used and can only ship to the billing address of the card for a first time customer or order.
• American Express ($50.00 minimum parts order a 2.5% Fee for all Am-Ex Charges.)
• Any Order using an American Express card can ONLY be shipped to the Verified Billing adress of the Credit Card. No exceptions. This is a hard and fast American Express Rule. Am-Ex is very good about adding an alternate address to your account for this purpose. It is a simple phone call to set this up.
  
  
• Cashier's checks and Money Orders

• We accept orders over the phone at 1 818 764-1901 M-F  8-5 Pacific Time, Secure Server Online Ordering, fax in order form, or e-mail
• We will always tell you if an item is in stock and when it can be shipped.
• If you have a time deadline for a particlar item please tell us when ordering. We always try our best to get rush orders handled.

Sorry, but we don't accept :

• Personal checks
• C.O.D. orders

We ship via :

• UPS Ground, Blue, Yellow, and Red label
• Fed-Ex and US Priority Mail is also available upon request
• All International Orders are shipped via Global Express Mail unless otherwise requested.

Returns...

• No returns on Special Order Items. This means anything we made specifically for your particlar purpose or was modified in any way from our standard offering.
  
• No Returns after 30 days. NO EXCEPTIONS !
  
• No returns on Electrical items. Sensors, Injectors, Management units,Fuel pumps, Etc.
  
• No Returns on Weber Carbs or Conversions.
  
• Defective or warranty items will be repaired or replaced as needed. There is no allowance for payment of labor costs or any other parts or labor that may arise from and defective or warranty parts.
  
• There will be a 20% handling and re-stocking fee charged on all items returned to stock that are not defective. We will reserve the right to waive the Re-Stocking fee if you want to have an in-House Credit to use for other parts. Any refused shipment will be subject to 20% Re-Stocking fee and shipping for both directions. No exceptions on Refused Shipments.
  
• No returns will be accepted without prior authorization. Call us for an RGA number or Authorization for all returns.
  
• Any returned items are subject to inspection and must be in their original condition. All packages must be insured when being returned to us. We will not accept damaged packages. Be sure you put a declared value for at least the amount of the part you are returning.