In the last year we have had a major problem with Declined
Credit Card purchases. Much of this is due to tightened security on the part
of the Credit Card companies and the use of the now popular Debit Checking account
Visa and Mastercards. We always strive to resolve this problem to keep the sale
and insure you get your parts in a timely fashion but you can help as well.
Here is some info that will make all your online purchasing faster and easier.
Bear in mind that most companies will just delete an order with a declined card
and not even let you know it happened.
Debit cards:
Debit cards generally have a daily spending limit. It ranges from $300.00
up to Thousands. You need to know what yours is. This is done for your protection.
If someone steals your credit card you are covered by your credit card company
for fraudulent purchases. If someone gets your Debit card, that is your real
money that is being taken. Big difference. If you do want to make a purchase
using your debit card we welcome it, but you might want to check in advance
to see if / what your daily spending limit is beforehand. it is a simple matter
of calling the phone number on the back of the card
and asking what you can spend. If you plan on making a large purchases
beyond the daily limit of the card but within the limit of the balance in your
account you can call the bank and tell them and they will allow it to go through.
That way they know it is an authorized purchase and not a stolen card.
Credit Cards: Visa, Mastercard, Am-Ex, Discover
If you think you are real close to your limit or you just mailed a payment
it would be wise to call the phone number on the back
of the card and check your balance information before attempting
the purchase. It will save you time and aggravation and make your order process
go much smoother.
Remember...If we call and tell you the card was Declined we do not know why.
Don't get mad at us. It could be any number of reasons and we do not have access
to that information. It is not our business and the Bank / Card company will
not tell us. You simply need to call the number on
the back of your credit / debit card and ask them what the problem
is. In most cases it can be easily and quickly resolved.
Thank you for your time and consideration in this matter.
If you have
any specific question concerning fitment, application, Etc. please call us
at (818) 764-1901 before placing an order. We want to insure that you get
the right part the first time. It is better for us to take the time to make
sure that you are making a correct choice than have an un-happy customer later.
Top-End
Performance Secure Server Online Order System
New and Improved...Very easy to use and even more secure...
Top-End Performance Domestic Order Fax In Order Form For those of you that are still not embracing the secure server online credit card method of ordering. You can fax or mail in this order form. We also need any International Orders over $100.00 to be faxed in with a valid signature and a matching billing and shipping address
Top-End Performance International Order Fax In Order Form This form must be used for ALL International Orders over $100.00 US Fill it out and fax it back to us with a verifiable Billing and Shipping address with a proper signature and we will get your parts on the way to you....